LibraryUX was delighted host a day-long workshop designed and facilitated by Dr. Donna Lanclos and Dr. Andrew Asher exploring the use of ethnographic methods in libraries.
We gratefully acknowledge the generous support of the Reaching Across Illinois Library System (RAILS) continuing education program in making this event possible.
About this Event
This workshop was held Friday, October 18, 2019 from 10am-4pm at the University of Chicago Library.
Workshop attendees participated in a range of activities designed to explore ethnographic methods, including practice mapping, observations, and recording. The day ended with an overview of ethics for observational research, followed by a group brainstorm and discussion.
Attendees finished the day with a new understanding of the reasons for adopting an ethnographic approach to assessment and institutional contexts. They experienced using a range of qualitative methods to gather information from people about why and how they go about their work/study practices, and had opportunities to connect these methods to the questions they need answered about people and practices within and around their institutional contexts.
About our Speakers
Dr. Donna Lanclos and Dr. Andrew Asher are anthropologists who have collectively worked as assessment and user experience experts in libraries and higher education for more than a decade. They have led on projects including Ethnographic Research in Illinois Academic Libraries (ERIAL), the Atkins Library Ethnography project (at UNC Charlotte), and conducted fieldwork in libraries in the US, UK, Ireland, and Poland. They have also consulted on anthropological projects for EIFL, CLIR, and Jisc. They are currently partners in Anodyne Anthropology, LLC, which offers research, analysis and facilitation in libraries and other education contexts. You can find Donna and her work at www.donnalanclos.com or on Twitter @DonnaLanclos. Andrew is @aasher on Twitter, and his website is www.andrewasher.net.
We continued our series on ethnography in libraries with a discussion of "So You Want to Do Anthropology in Your Library?" by Andrew Asher and Susan Miller. This is the toolkit from the ERIAL project.
This book club discussion took place on Tuesday, August 20 at the Joseph Regenstein Library, The University of Chicago, 1100 East 57th Street, Chicago IL
In this interactive workshop, attendees learned how to use the Project Outcome for Academic Libraries surveys and resources. Project Outcome is a free toolkit that helps libraries measure four key learning outcomes – knowledge, confidence, application, and awareness – across seven library program and service areas. The survey topics cover: Instruction, Events/Programs, Research, Teaching Support, Digital & Special Collections, Space, and Library Technology. Project Outcome provides academic libraries of any size the means to easily measure outcomes in those areas and to use that data as the basis for continuous improvements and advocacy.
This workshop was on Wednesday, August 14, 2019 at Loyola University, Lakeshore Campus, McCormick Lounge in Coffey Hall, 1000 W Sheridan Road, Chicago, Illinois 60626
Chicago-area Library Assessment Conference presenters discussed their topics in a recap-style event. This event wasn't just for assessment folks – presentations covered many aspects of library work, ranging from benchmarking data collection about reference services to exploring the implications of campus learning analytics initiatives.
This event was hosted by UIC’s Richard J. Daley Library on Friday, February 1 from 9:30-11:30.
Friday, February 24th 2017, 1:00pm-4:00pm
DePaul University, Richardson Library
2350 N Kenmore Ave, Chicago, IL 60614
Libraries do an extraordinary amount of outreach and engagement to introduce users to available services and resources. Trying to measure the success of a program, demonstrate the value of an event, or learn how to improve for the next time is an ongoing challenge. How can we move beyond counting attendees? This Library UX Chicago event explored assessing library outreach and engagement.
The event included presentations on local efforts to assess outreach and engagement followed by a workshop where we broke into small groups to develop assessment plans for specific library events or programs.
Explore Your Library at Northwestern: Measuring Success to Make Changes in Fall Orientation, Chris Davidson, Northwestern University
Finals Week Fun (& Learning), Isabel Gonzalez-Smith, University of Illinois at Chicago
Assessment Toolkit for Programming & Engagement, Ashley McMullin, DePaul University
Moving Beyond Counting Attendees, Amilcar Perez, Forest Park Public Library
Assessing Library Outreach and Engagement Workshop Form
Project Outcome Toolkit from the Public Library Association