Friday, February 24th 2017, 1:00pm-4:00pm
DePaul University, Richardson Library
2350 N Kenmore Ave, Chicago, IL 60614
Libraries do an extraordinary amount of outreach and engagement to introduce users to available services and resources. Trying to measure the success of a program, demonstrate the value of an event, or learn how to improve for the next time is an ongoing challenge. How can we move beyond counting attendees? This Library UX Chicago event explored assessing library outreach and engagement.
The event included presentations on local efforts to assess outreach and engagement followed by a workshop where we broke into small groups to develop assessment plans for specific library events or programs.
Explore Your Library at Northwestern: Measuring Success to Make Changes in Fall Orientation, Chris Davidson, Northwestern University
Finals Week Fun (& Learning), Isabel Gonzalez-Smith, University of Illinois at Chicago
Assessment Toolkit for Programming & Engagement, Ashley McMullin, DePaul University
Moving Beyond Counting Attendees, Amilcar Perez, Forest Park Public Library
Assessing Library Outreach and Engagement Workshop Form
Project Outcome Toolkit from the Public Library Association
Library UX’ers Kathy Zadrozny and John Jung have put together a short list of books that explore different aspects of current design practice. We will send an email out to the Google Group in the next week with a description of each book so you can vote on which one you’d like to read.
Once the votes have been tallied, we will let you know the winner so you can jump in and start reading. Then we’ll get together twice, once in late March to talk about the first half of the book, and once in April to talk about the second half. Feel free to drop in for one or both sessions.
Members of the Library UX Chicago mailing list can expect to receive an email for voting by the end of February.