Friday, February 24th 2017, 1:00pm-4:00pm
DePaul University, Richardson Library
2350 N Kenmore Ave, Chicago, IL 60614
Libraries do an extraordinary amount of outreach and engagement to introduce users to available services and resources. Trying to measure the success of a program, demonstrate the value of an event, or learn how to improve for the next time is an ongoing challenge. How can we move beyond counting attendees? This Library UX Chicago event explored assessing library outreach and engagement.
The event included presentations on local efforts to assess outreach and engagement followed by a workshop where we broke into small groups to develop assessment plans for specific library events or programs.
Explore Your Library at Northwestern: Measuring Success to Make Changes in Fall Orientation, Chris Davidson, Northwestern University
Finals Week Fun (& Learning), Isabel Gonzalez-Smith, University of Illinois at Chicago
Assessment Toolkit for Programming & Engagement, Ashley McMullin, DePaul University
Moving Beyond Counting Attendees, Amilcar Perez, Forest Park Public Library
Assessing Library Outreach and Engagement Workshop Form
Project Outcome Toolkit from the Public Library Association