According to Higher Education Today, "the 21st century college student population is the most diverse in our nation’s history, characterized by the intersection of race, gender, sexual orientation, religion, family composition, age, and economic status among others."
The people at our libraries and on our campuses look less and less like the "traditional" 18-21 year old residential college student. As a result, we need to ensure that our services and spaces meet the needs of these intersectional and traditionally underserved learners.
This Library UX Chicago event was held on Friday, November 30, 2018 from 1pm-4pm at DePaul University's Richardson Library to explore projects and strategies for meeting the diverse needs of learners including returning adults, first generation college students, and international students.
This event included presentations from Chicago-area library colleagues along with discussion on ways libraries are exploring issues of inclusivity and access.
Demystifying the Library: Removing Barriers to Research Libraries for First-Generation Students. Rebecca Starkey, University of Chicago
Intrusive Librarianship: Arrupe College. Annette Alvarado, Loyola University
The Cost of Classes is Too Damn High: Library Efforts to help Students Who Can't Afford to be Students. Chris Davidson, Northwestern University
Partnering for Social Justice: Libraries Working with Others to Reach Out to Diverse Communities. Kathy Ladell, Northern Illinois University
Robin Hofstetter (UIC) and John Jung (UChicago) from Library UX Chicago Book Club discussed the book: Creative Quest, by the artist Questlove. NPR described the book as "a meditation on creativity" - we're interested in it because it presents explores creativity and design from a decidedly non-library approach.
Book Club met at On Tour Brewing (1725 W Hubbard St) on Tuesday, August 14
The first event in Library UX Chicago's new accessibility series was held Friday, July 27, 2018 from 1pm-3:30pm at the University of Chicago Library.
Accessibility should be more than a set of regulations that govern choices libraries make about the content of our websites or the organization of our physical spaces. Rather, these standards should serve as a starting place from which we can create content, services, and spaces that encourage use by all members of our communities.
During this event, staff members from the University of Chicago and the Illinois Institute of Technology libraries shared how they have approached accessibility and inclusion in their work:
Materials from all of our presenters are available via Box.
The LibUX Chicago Book Club met on Tuesday, June 19 at the Skylark Bar to discuss the article "Shopping for Sharpies in Seattle: Mundane infrastructures of transnational design.” <https://doi.org/10.1145/1841853.1841860>
Here is a snippet from the abstract:
"We analyze some highly-valued tools and software, such as post-its, as infrastructures with both practical and symbolic functions. These infrastructures are made meaningful in the shared practices of a transnational but primarily Euro-American design community. Designers in India employ a number of strategies we call 'infrastructure work' to be able to participate as designers in this mold."
Many thanks to Robin Hofstetter and John Jung for convening the book club.
Despite collecting a tremendous amount of data on activities related to their collections, services, and spaces, libraries often struggle to use the right data to tell the right stories to the right stakeholders. This can be particularly challenging when there is a mismatch between what external stakeholders value (for example, the number of volumes held) doesn't align with what the library understands to be meaningful (for example, the number of titles held).
Library UX Chicago was delighted to offer a workshop exploring effective storytelling with data. Dr. Kate McDowell was our speaker; her talk was paired with discussion and activities designed to introduce the fundamentals of storytelling thinking in the context of library data.
Attendees learned strategies for applying principles of storytelling to the workplace, and explored ways that these principles can be used to express the value of libraries to internal and external stakeholders. They explored successful story structures for data stories, and worked with sample or real library data to find stories that they could develop at their institutions. Finally, attendees will learned how to effectively learn and remember their stories.
This event took place on Friday, May 4 from 9am-noon at the University of Chicago Library.
Library UX Chicago acknowledges the generous support of the Reaching Across Illinois Library System (RAILS) continuing education program in making this event possible.
ABOUT OUR SPEAKER
Dr. Kate McDowell is an associate professor at the School of Information Sciences at the University of Illinois, Urbana- Champaign, where her courses include youth services librarianship, history of readers, and storytelling. Her areas of research focus include storytelling practices and applications in higher education, non-profits, business, and public service, and she has taught storytelling in a number of contexts for a decade.