According to Higher Education Today, "the 21st century college student population is the most diverse in our nation’s history, characterized by the intersection of race, gender, sexual orientation, religion, family composition, age, and economic status among others."
The people at our libraries and on our campuses look less and less like the "traditional" 18-21 year old residential college student. As a result, we need to ensure that our services and spaces meet the needs of these intersectional and traditionally underserved learners.
This Library UX Chicago event was held on Friday, November 30, 2018 from 1pm-4pm at DePaul University's Richardson Library to explore projects and strategies for meeting the diverse needs of learners including returning adults, first generation college students, and international students.
This event included presentations from Chicago-area library colleagues along with discussion on ways libraries are exploring issues of inclusivity and access.
Demystifying the Library: Removing Barriers to Research Libraries for First-Generation Students. Rebecca Starkey, University of Chicago
Intrusive Librarianship: Arrupe College. Annette Alvarado, Loyola University
The Cost of Classes is Too Damn High: Library Efforts to help Students Who Can't Afford to be Students. Chris Davidson, Northwestern University
Partnering for Social Justice: Libraries Working with Others to Reach Out to Diverse Communities. Kathy Ladell, Northern Illinois University
The LibUX Chicago Book Club met on Tuesday, June 19 at the Skylark Bar to discuss the article "Shopping for Sharpies in Seattle: Mundane infrastructures of transnational design.” <https://doi.org/10.1145/1841853.1841860>
Here is a snippet from the abstract:
"We analyze some highly-valued tools and software, such as post-its, as infrastructures with both practical and symbolic functions. These infrastructures are made meaningful in the shared practices of a transnational but primarily Euro-American design community. Designers in India employ a number of strategies we call 'infrastructure work' to be able to participate as designers in this mold."
Many thanks to Robin Hofstetter and John Jung for convening the book club.
This lightning round session featured area libraries showcasing their efforts to redesign spaces and/or services with users in mind. The presentations will focus on the assessment, design methods, and strategy behind their innovations.
Service Blueprinting Library Workflows, John Jung
Embedding a Flexible Learning Space within Education Curriculum Materials, Cathy Mayer
Making Competing Priorities Work for the User, Devin Savage
GIS in the Library Survey, Taylor Hixson
Design on Demand, Abby Annala and Marianne Ryan
Friday, November 11, 2016: 1:00 PM to 4:00 PM
Richard J. Daley Library, UIC
A LibGuides Showcase Event!
We heard from six local librarians and library staff who manage, create, update, or assess guides in unique or effective ways. After the presentations, we gathered for an informal discussion about best practices, systems migrations and customizations, and other related topics.
Friday, April 22, 2016 · 2:00 PM - 4:00 PM
IIT Institute of Design
Tom MacTavish discussed User Experience design methods taught at the school and engaged us in a UXD mini-workshop experience. Tom is an Assistant Professor at the at the Illinois Institute of Technology's Institute of Design (ID) and teaches classes and conducts research in various aspects of interaction design including user experience. More information about IIT Institute of Design can be found at http://id.iit.edu.
This event was held at ID's downtown campus at 350 N. LaSalle, 6th Floor, Nathan Room from 2:00pm to 4:00pm.