According to Higher Education Today, "the 21st century college student population is the most diverse in our nation’s history, characterized by the intersection of race, gender, sexual orientation, religion, family composition, age, and economic status among others."
The people at our libraries and on our campuses look less and less like the "traditional" 18-21 year old residential college student. As a result, we need to ensure that our services and spaces meet the needs of these intersectional and traditionally underserved learners.
This Library UX Chicago event was held on Friday, November 30, 2018 from 1pm-4pm at DePaul University's Richardson Library to explore projects and strategies for meeting the diverse needs of learners including returning adults, first generation college students, and international students.
This event included presentations from Chicago-area library colleagues along with discussion on ways libraries are exploring issues of inclusivity and access.
Demystifying the Library: Removing Barriers to Research Libraries for First-Generation Students. Rebecca Starkey, University of Chicago
Intrusive Librarianship: Arrupe College. Annette Alvarado, Loyola University
The Cost of Classes is Too Damn High: Library Efforts to help Students Who Can't Afford to be Students. Chris Davidson, Northwestern University
Partnering for Social Justice: Libraries Working with Others to Reach Out to Diverse Communities. Kathy Ladell, Northern Illinois University
This lightning round session featured area libraries showcasing their efforts to redesign spaces and/or services with users in mind. The presentations will focus on the assessment, design methods, and strategy behind their innovations.
Service Blueprinting Library Workflows, John Jung
Embedding a Flexible Learning Space within Education Curriculum Materials, Cathy Mayer
Making Competing Priorities Work for the User, Devin Savage
GIS in the Library Survey, Taylor Hixson
Design on Demand, Abby Annala and Marianne Ryan
Friday, February 24th 2017, 1:00pm-4:00pm
DePaul University, Richardson Library
2350 N Kenmore Ave, Chicago, IL 60614
Libraries do an extraordinary amount of outreach and engagement to introduce users to available services and resources. Trying to measure the success of a program, demonstrate the value of an event, or learn how to improve for the next time is an ongoing challenge. How can we move beyond counting attendees? This Library UX Chicago event explored assessing library outreach and engagement.
The event included presentations on local efforts to assess outreach and engagement followed by a workshop where we broke into small groups to develop assessment plans for specific library events or programs.
Explore Your Library at Northwestern: Measuring Success to Make Changes in Fall Orientation, Chris Davidson, Northwestern University
Finals Week Fun (& Learning), Isabel Gonzalez-Smith, University of Illinois at Chicago
Assessment Toolkit for Programming & Engagement, Ashley McMullin, DePaul University
Moving Beyond Counting Attendees, Amilcar Perez, Forest Park Public Library
Assessing Library Outreach and Engagement Workshop Form
Project Outcome Toolkit from the Public Library Association
Thursday, December 15, 2016, 1:00 PM to 4:00 PM
Paul V. Galvin Library
35 West 33rd St., Chicago, IL (map)
Library UX Chicago seeks to support assessment, user experience, and design thinking skills for librarians and others in the Chicagoland area. We believe there are real opportunities for building practical skills, not only by utilizing our local librarian colleagues, but also by collaborating with local groups for workshops, discussions, and the creation of connections and opportunities.
On Thursday, December 15th, from 1-4pm we held our second general meeting for the membership to review our past year of work, and to preview and discuss next year’s activities. We also continued last year's tradition by holding a Lightning Rounds session so to share and celebrate the Assessment, User Experience, and Design Thinking successes of our colleagues this past year.
Wednesday, December 16, 2015 · 1:00 PM - 4:00 PM
Paul V. Galvin Library
Library UX Chicago seeks to support assessment, user experience, and design thinking skills for librarians and others in the Chicagoland area. We believe there are real opportunities for building practical skills, not only by utilizing our local librarian colleagues, but also by collaborating with local groups for workshops, discussions, and the creation of connections and opportunities. On Wednesday, December 16th, from 1-4pm we held our annual general meeting for the membership to review of our first year of work, and to preview and discuss the next year’s activities. We will also had a Lightning Round session to share and celebrate the Assessment, User Experience, and Design Thinking successes of our colleagues that year. This group has consistently sought to provide possible models or take-aways for all attendees, and topical and institutional diversity will also be valued.