In response to COVID-19, many libraries have closed their physical buildings, offered fully remote services, and experienced staffing decreases, amid other disruptions. Despite this, administrators, consortia, and funding agencies will expect the same data that we report each year. This poses an interesting question: how do we communicate the value of what the library has been doing for our communities during these tumultuous times? Join Library UX Chicago for an online event exploring ways to think about data collection and apply storytelling techniques to convey value to administrators and stakeholders. We plan to discuss ways of documenting innovation in the libraries during COVID-19, strategic decision-making and goal setting using data that cannot be meaningfully benchmarked, the short-term impact of maintaining typical data collection methods, and more.
Call for Participation! Library UX is looking for lightning round presenters to share ideas they have for framing library data for administrators, methods for collaboratively establishing a value framework, or experience with applying communication or storytelling techniques to library data. Brief presentations (about 10 minutes) will be given via Zoom followed by an open discussion. If you have ideas, concepts, or lessons-learned to share with the group, please email Abby Annala at [email protected] or Devin Savage at [email protected]. RSVP for the Event Thursday, October 1, 2020 3:30 pm - 5:00 pm Location: Zoom A link to the Zoom session will be provided upon registration. This session will not be recorded. RSVP here Thanks to all who attended our virtual roundtable discussion about Supporting Online Teaching and Learning! Participants came with a range of experiences and lessons learned from the spring term. Here are a few items that were shared.
Some institutions are planning for a fully or partially remote fall term, with a variety of options for library instruction sessions represented:
Participants also shared tips that have helped them succeed in teaching synchronous library sessions and providing asynchronous materials and activities.
Here are some ways that librarians are contacting faculty about instruction and other opportunities:
Many librarians have seen an increase in the demand for electronic resources and are looking into purchasing more e-books and prioritizing unlimited licenses. Demand for streaming videos has also seen an increase, though many participants mention cost restrictions as a barrier. Some librarians have offered alternatives to faculty requests, such as offering a video on a similar topic or one that discusses themes or includes clips from the original request. Others have used this as an opportunity to educate and connect with faculty around open electronic resources and other available resources. We continued our series on ethnography in libraries with a discussion of "So You Want to Do Anthropology in Your Library?" by Andrew Asher and Susan Miller. This is the toolkit from the ERIAL project.
This book club discussion took place on Tuesday, August 20 at the Joseph Regenstein Library, The University of Chicago, 1100 East 57th Street, Chicago IL DESCRIPTION
Despite collecting a tremendous amount of data on activities related to their collections, services, and spaces, libraries often struggle to use the right data to tell the right stories to the right stakeholders. This can be particularly challenging when there is a mismatch between what external stakeholders value (for example, the number of volumes held) doesn't align with what the library understands to be meaningful (for example, the number of titles held). Library UX Chicago was delighted to offer a workshop exploring effective storytelling with data. Dr. Kate McDowell was our speaker; her talk was paired with discussion and activities designed to introduce the fundamentals of storytelling thinking in the context of library data. Attendees learned strategies for applying principles of storytelling to the workplace, and explored ways that these principles can be used to express the value of libraries to internal and external stakeholders. They explored successful story structures for data stories, and worked with sample or real library data to find stories that they could develop at their institutions. Finally, attendees will learned how to effectively learn and remember their stories. This event took place on Friday, May 4 from 9am-noon at the University of Chicago Library. Library UX Chicago acknowledges the generous support of the Reaching Across Illinois Library System (RAILS) continuing education program in making this event possible. ABOUT OUR SPEAKER Dr. Kate McDowell is an associate professor at the School of Information Sciences at the University of Illinois, Urbana- Champaign, where her courses include youth services librarianship, history of readers, and storytelling. Her areas of research focus include storytelling practices and applications in higher education, non-profits, business, and public service, and she has taught storytelling in a number of contexts for a decade. Friday, November 11, 2016: 1:00 PM to 4:00 PM
Richard J. Daley Library, UIC A LibGuides Showcase Event! We heard from six local librarians and library staff who manage, create, update, or assess guides in unique or effective ways. After the presentations, we gathered for an informal discussion about best practices, systems migrations and customizations, and other related topics. |
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